Trust Levels Built into the Forum


User trust levels …

Protect new users in your community so that they cannot accidentally (or intentionally!) hurt themselves, the forum, or other members while they are learning what to do and about the tone of the forum (dialogue not debate) from peers.

The forum grants experienced members more rights so that they can help maintain and moderate the community they generously contribute so much of their time to.

Levels are: 0 (New) → 1 (Basic) → 2 (Member) → 3 (Regular) → 4 (Leader)

Level 0:
New members are still learning the community norms and the way your forum works. We also want to make the user interface less confusing and gently ease into more functionality.
Users at trust level 0 cannot…

  • Send private messages to other users
  • “Reply as a new topic” via Link button (removed)
  • Flag posts
  • Post more than 1 image
  • Post any attachments
  • Post more than 2 hyperlinks in a post
  • Have actual links in the ‘about me’ field of their profile (will be plain text)
  • Mention more than 2 users in a post

Level 1
If a member sticks around long enough to read a bit, they are now trusted as a basic user.

They can get to trust level 1 by:

  • Entering at least 5 topics
  • Reading at least 30 posts
  • Spend a total of 10 minutes reading posts

They can use all core Discourse functions:

  • Upload images and attachments if enabled
  • Edit wiki posts
  • Flag posts
  • Have all new user restrictions removed

Level 2
Members who keep coming back to the site, and have participated long enough to earn complete citizenship.

They can get to trust level 2 by:

  • Visiting at least 15 days, not sequentially
  • Casting at least 1 like
  • Receiving at least 1 like
  • Replying to at least 3 different topics
  • Entering at least 20 topics
  • Reading at least 100 posts
  • Spend a total of 60 minutes reading posts

Users at trust level 2 can:

  • Use the “Invite others to this topic” button for one-click onboarding of new users to participate in topics
  • Invite outside users to PMs making a group PM
  • Daily like limit increased by 1.5 ×

Level 3
This is time and activity based, unlike the previous levels. In the last 100 days, members…

  • Must have visited at least 50% of days
  • Must have replied to at least 10 different topics
  • Of topics created in the last 100 days, must have viewed 25% (capped at 500)
  • Of posts created in the last 100 days, must have read 25% (capped at 20k)
  • Must have received 20 likes, and given 30 likes.
  • Must not have received more than 5 spam or offensive flags
  • Must not have been suspended

Unlike other trust levels, you can lose trust level 3 status. If you dip below these requirements, whether from flagging or the passage of time, you will be demoted to Member. However, in order to avoid constant promotion/demotion situations, there is a 2-week grace period immediately after gaining Trust Level 3 during which you will not be demoted. You can always contact admin anytime to discuss, no problem. The idea is to have a self-sustaining community that advocates for itself, but exceptions to the rules may sometimes be appropriate.

Users at trust level 3 can…

  • Recategorize and rename topics
  • Access a private “Lafayette Colorado Advocacy Group lounge” category only visible to users at trust level 3 and higher where topics maybe be turned into official group blogs after group consensus
  • Have all their links followed
  • Spam flags cast on trust level 0 user posts immediately hide the post
  • Flags cast on trust level zero user posts in sufficient diversity will auto-silence the user and hide all their posts
  • Make their own posts wiki (that is, editable by any level one or higher members)
  • Daily like limit increased by 2 ×

Level 4
Leaders are regulars who have been around forever and seen everything. They set a positive example for the community through their actions and their posts. If you need advice, these are the folks you turn to first. Manual promotion only at the moment!

Leaders at trust level 4 can…

Edit all posts
Pin/unpin topic
Close topic
Archive topic
Make topic unlisted
Split and merge topics
Daily like limit increased by 3 ×

closed #2